Who we are.

Tapchanger Services Ltd. is a family run business,

incorporated since 1990, providing specialised 

services on all types of on-load tapchangers.  We 

are registered at Companies House in Registered 

Number 255 24 91. 

This notice gives a summary of what we do with 

your information in order to run our business.

What information we obtain & where we get it

from.

TSL only collects personal data which is necessary

for the day to day running of its business - for 

example; names, telephone numbers, email, 

work addresses and payment details of those 

who we trade with.

This information will usually have been provided  by you.  If, however, we obtain personal data  from a source other than you we will provide you  with privacy information when the first  communication with you takes place.

How we use your information.

We use your information to provide the goods 

and services which you purchase from us or, if 

you are a supplier, in order for us to purchase 

goods and services from you.

Sharing your information. 

We do not share or process your data with any 

other company, with the exception of our bank 

(currently Lloyds) as is necessary to enable us to 

pay you.  Lloyds Bank has its own privacy policy 

which can be found on its website 

www.lloydsbank.com/business/privacy.asp

Marketing.

TSL does not use personal data for marketing 

purposes.

Transferring information overseas.

TSL does not transfer information overseas.

How long we keep your information.

We will retain your data only for the durtation of 

our business with you.  We may retain contact 

details for as long as our business with you is 

likely to be ongoing.

Communication. 

We may contact you with information relevant to 

your business with us by a variety of means; this 

includes e-mail, telephone or mail.  If at any point

in the future your contact details change we rely 

on you to tell us about those changes.

Your Rights.

The General Data Protection Regulations for 

which this Privacy Statement is written gives you 

certain legal rights to control what we do with 

your information.  You have a right to access your

information; to ask us to update or correct any 

information that we hold; to restrict processing 

your information in certain circumstances.  You 

may object to direct marketing.  You may request 

to be given the personal information you 

supplied in a portable format.

Your Right to complain.

If you wish to complain about how we handle 

your personal information, please contact either 

Guy Kay, the Managing Director, or Lucy Cartlidge 

at Tapchanger Services Limited, Brookside Road, 

Uttoxeter, Staffordshire, ST14 8AU. 

Telephone: 01889 560300. 

We will always try to address any concerns you  have, however you may also contact the  Information Commissioner’s Office (ICO) at  www.ico.org.uk

Security.

We regularly review and where necessary update 

our privacy information.  We use a number of 

methods to keep your information accurate and 

secure.